Cloud Support Engineer Internship Internship in Bengaluru Bangalore

Job Description Comprinno Technologies Pvt Ltd is looking for Cloud Support Engineer Internship to join our dynamic team and embark on a rewarding career journey As a Cloud Support Engineer Intern, you will have the opportunity to gain hands-on experience working with a dynamic cloud environment This internship is designed to provide exposure to various aspects of cloud infrastructure and support, allowing you to contribute to real-world projects and enhance your skills in troubleshooting, customer service, and cloud technologies Key Responsibilities: Customer Support:Assist in providing technical support to customers using cloud services Respond to inquiries and troubleshoot issues related to cloud infrastructure Troubleshooting:Work closely with the support team to identify and resolve technical issues Learn to diagnose and troubleshoot problems related to cloud services and applications Documentation:Contribute to the development and maintenance of support documentation Document troubleshooting procedures and solutions for common issues Collaboration:Collaborate with cross-functional teams, including engineering and operations Communicate effectively with team members to resolve customer issues Technical Learning:Participate in training sessions to enhance your knowledge of cloud technologies Learn about cloud platforms such as AWS, Azure, or GCP and their respective services Automation:Gain exposure to automation tools and scripting languages used in cloud environments Assist in creating and maintaining scripts for routine tasks Customer Education:Assist in creating educational materials for customers, including knowledge base articles and tutorials Provide guidance to customers on best practices and optimal use of cloud services Project Support:Contribute to ongoing projects related to cloud infrastructure and support Work on specific assignments that align with your skills and interests