Cloud Support Engineer Internship Internship in Bengaluru Bangalore

Job Description

Comprinno Technologies Pvt Ltd is looking for Cloud Support Engineer Internship to join our dynamic team and embark on a rewarding career journey

As a Cloud Support Engineer Intern, you will have the opportunity to gain hands-on experience working with a dynamic cloud environment

This internship is designed to provide exposure to various aspects of cloud infrastructure and support, allowing you to contribute to real-world projects and enhance your skills in troubleshooting, customer service, and cloud technologies

Customer Support:

Assist in providing technical support to customers using cloud services

Respond to inquiries and troubleshoot issues related to cloud infrastructure

Work closely with the support team to identify and resolve technical issues Learn to diagnose and troubleshoot problems related to cloud services and applications

Contribute to the development and maintenance of support documentation

Document troubleshooting procedures and solutions for common issues

Collaborate with cross-functional teams, including engineering and operations

Communicate effectively with team members to resolve customer issues

Participate in training sessions to enhance your knowledge of cloud technologies Learn about cloud platforms such as AWS, Azure, or GCP and their respective services

Automation:

Gain exposure to automation tools and scripting languages used in cloud environments

Assist in creating and maintaining scripts for routine tasks

Customer Education:

Assist in creating educational materials for customers, including knowledge base articles and tutorials Provide guidance to customers on best practices and optimal use of cloud services

Project Support:

Contribute to ongoing projects related to cloud infrastructure and support

Work on specific assignments that align with your skills and interests