Communications Specialist Internship in Bhopal

Job Description A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.ResponsibilitiesIdentify and assess customers needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesCold calling (outbound)Requirements and skillsStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyCandidates Who Can ApplyBoth for Fresher and experiencedFluent English Communication (mandatory)Strong Computer & Internet skillsWho is available for a full-time (in-office) internship/permanent roleCompany - Auxost, Bhopal M.P.Contact - +91 6268 486 869Email - [Confidential Information]