Community Manager Internship in Delhi
OckyPocky
Start Immediately
Paid
Job Description
We are looking for someone to assist in our community building efforts. The ideal candidate would have the right audience targeting acumen, especially on social media, and outstanding writing abilities. We have built a beta user community and are looking for someone who has the endurance to grow our audience further while building trust and relationships What you ll do:
1) Respond to customer service questions (Email and social media)
2) Follow up with users and influencers
3) Ensure a great line of communications between users
4) Make sure our ratings and reviews go over the moon
5) Help influencers to set up their accounts
6) Manage big influencers accounts
7) Manage and do community events
8) Youll be heavily involved in all our social media tactics with our Growth & Marketing Department
We are looking for people who are passionate about creating a successful startup,
therefore you are:
1) Comfortable getting your hands dirty and taking on a variety of tasks
2) Strong communication, influence and presentation skills
3) Customer-centric
4) Effective organizational and time management skills
5) Able to work independently as well as in a team
6) A great listener that is excited to learn
7) Charismatic and outgoing!
8) Genuinely eager to push the envelope
What youll get:
1) An entrepreneurial and fun work environment
2) Career progression --
we re going places, have an awesome core and advisory team (great contacts with a global reach) and advisory team. (+ bonus points) If you have proven online customer success skills You must be fluent in English, with relevant experience.
Key Requirements
1) Empathy for the customers
2) Some understanding of kids domain
3) Prior internship experience in creating branding content is preferred Understanding digital marketing tools and databases will be an added advantage