Customer Success Executive Internship in Bengaluru Bangalore

Job Description

* Develop an intimate understanding of your customers businesses.

* Develop a network of champions within each account through education, coaching and strong influencing skills.

* Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert       and help them in creating marketing strategy & user lifecycle journey.

* Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and       revenue goals. * Be an expert on trends and best practices for digital marketing and analytics.

* Enlighten our customers with insights garnered from their own data and industry trends.

* Ensure customers get maximum value from customer engagement by leveraging full platform functionality.

* Handle customer concerns with confidence, putting them at ease.

* Generate Case Studies, Testimonials & PR from customers opportunities.

* Learn best of the marketing technologies and concepts.

* Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts.

* Represent on behalf of customers/company at different forums/webinars.

* MBA in Marketing is a plus.

* Internship experience in digital marketing, customer centric role is a plus.

* Strong attention to detail, dedicated work ethic, organized, and strong communication skills desired.

* Ability to work with cross-functional teams.

* Strong project management and time management skills.

* Ability to identify and implement process improvements.

* Strong problem-solving skills - diagnosis, root-cause assessment, option evaluation and resolution.

* Ability to communicate clearly and strategically with clients, team members, and the marketplace.

* Ability to respond quickly to critical issues and roadblock.

* Good communication skills (Written/Oral).

* Excellent presentation skills