Customer Success Internship Internship in India

About JodoJodo (www.jodo.in) is a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments.

Jodo's suite of products makes education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes.

Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids education.Jodo is backed by marquee VC investors Tiger Global, Elevation Capital, and Matrix Partners to realize this mission. Jodo was started by three co-founders who have a pedigreed education (IIT/IIM) and professional background (Nomura, Goldman Sachs, Morgan Stanley, Barclays, Matrix Partners).

Increase Jodo's market share

Consultative selling by pitching Jodo's financial products to customers both in offline events and via tele sales

Building a long-term relationship with customers

Ability to think on the feet and understand the customer's pulse to pitch right

Ability to take rejections and not let it affect the pitch to the next customer

Resourceful:

Always thinking of ways to get new leads, try different approaches to pitching, and add value to the firm in various ways apart from just the core responsibility

Not taking no for an answer:

Persistent with the customers while being pleasant and respectful; ability to engage and persuade

Diligent in follow-ups with the customer:

Taking ownership of every single lead and taking it to closure

Understand customer concerns and relay them back to the product team to improve the product & application process

Passionate about talking to and understanding customer needs Fluent communication in English and regional language Passionate about personal growth and making a difference Benefits

1. Monthly Stipend + Uncapped Incentives

2. Golden chance to convert to a full-time role

(PPO: Customer Success Executive)Opportunity to be part of an early-stage fintech startup and make an impact High performers in this role will be given additional exposure

What are we looking for Self-starter with a high sense of ownership Comfortable to work with minimal supervision Hungry to learn and grow Passion to learn & be a better version of oneself; motivated to succeed Bias for action Have the temperament to experiment and execute in uncertainty Hustler Ability to generate resources to solve a problem Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs Mission-oriented Deeply care about delivering value and making an impact on customers lives

Key Details Role:

Jodo Ambassador (6-month paid onsite full time internship)

Location:

Kochi, Latur, Aurangabad, Mumbai, Pune

Date of Joining:

ASAP | Contact: [Confidential Information]