Internship Support Internship in Jaipur

Job Description We are seeking a motivated Technical Support Intern to join our team. This internship offers an exciting opportunity to gain hands-on experience in troubleshooting technical issues, providing support to clients, and contributing to innovative solutions in a dynamic work environment. Responsibilities: Assist in troubleshooting and resolving technical issues reported by customers via phone, email, or chat Collaborate with senior technical support staff to learn and apply problem-solving techniques Document and maintain records of customer inquiries, issues, and resolutions Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner Contribute to the development and improvement of support resources, such as FAQs and knowledge base articles Participate in team meetings, training sessions, and skill-building activities Requirements: Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field Strong passion for technology and a desire to learn about various software and hardware systems Excellent communication skills and ability to articulate technical concepts to non-technical users Basic understanding of operating systems, networking, and troubleshooting principles Proactive attitude, eagerness to learn, and a strong sense of responsibility Benefits: Opportunity to gain practical experience in a professional work environment Mentorship and guidance from experienced professionals in the field Exposure to diverse technical challenges and problem-solving scenarios Potential for continued growth and advancement within the company